Chapter 5

2. Reminder that there's more to learn, more to know, and more to say
4. The emotional meaning that specific speakers-listeners give to a word
10. A communication pattern in which we ignore someone's presence as well as their message
12. The act of sending messages with the intention of giving false information
13. Language that includes derogatory terms used for lesbian and gays
15. Type of miscommunication that occurs when the sender's and receiver's meaning are not the same
17. Expresses raciest attitudes
20. The tendency to look at the world in terms of opposites and describe it in extremes

1. It's the meaning that members of the culture assign to a word
3. Your acknowledging the presence of the other person, the person's importance, and your acceptance of this person
5. Exists on both individual and institutional levels, a distinction made by educational researchers and used throughout discussion
6. Never give labels greater attention than the actual thing
7. The failure to distinguish between similar but different people, objects, or events
8. Negative words
9. A message that's usually less polite than indirect messages
11. Language that puts down someone because of his or her gender
14. You disagree with the person; you indicate your willingness to accept something
16. Positive words
18. Forgetting that language symbolizes only a portion of reality, ,never the whole
19. Refers to prejudice against older people