CHapter 5

1. (Words) Highly positive words
4. You indicate your unwillingness to accept something
9. An extensional devise that keeps your language up to date and helps guard against static evaluation
10. The opposite of disconfirmation, involves your acknowledging the presence of the other person
11. A type if miscommunication that occurs when the senders and the receivers meanings are not the same
12. The failure to distinguish between similar but different people, objects or events
17. (Language) Expresses racist attitudes
19. (Words) Highly negative words

1. The tendency to look at the world in terms of opposites and to describe it in extremes
2. Sending messages without the intention of giving another person information you believe is false
3. A Communication pattern in which we ignore someone's presence a well as that persons message
5. (Messages) May infringe on a persons need to maintain negative face
6. Never giving labels greater attention than the actual thing
7. (Orientation) The tendency to look first at the actual people, object and events and only afterward at their labels
8. Another extensional device that identifies each individual as and individual
13. (orientation) The tendency to view people, objects, and events according to the way they are talked about
14. refers to the emotional meaning that specific speakers-listeners give to a word
15. (Messages) Allows you to express a desire without insulting or offending anyone
16. Forgetting that language symbolizes only a portion of reality, never the whole
18. (Language) Language that puts down someone because of their gender