Chapter 6

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Across
  1. 1. Management of quality in the workplace from a perspective of total involvement of every employee with strong focus on process measurement and control
  2. 6. Physician who represents a department or service and sits as a forma member of the executive medical staff committee; responsible for all of the medical operations of a hospital department and may also oversee a residency training program.
  3. 7. Formal organization of physicians authorized to admit and attend to patient with a hospital; have authorized privilege's, by laws, elected officers, and various committees and activities.
  4. 16. Statement of an organization that summarizes its intent to provide service in terms of the service it offers, the intended recipients of services and a description of the level of cost
  5. 17. Person appointed by the board of directors who has full accountability for the entire hospital or health care organization
  6. 18. independent not-for-profit organization that evaluates and accredits more than 17,000 health care organizations and programs in the Untied States and is the nations' primary standard-setting and accrediting body in health care; TJC standards focus on improving the quality and safety of patient care provided by health care organizations.
  7. 20. Ancillary department of the hospital responsible for recruiting, selecting, supporting and compensating employees; developing and maintain skills, quality, and motivation; collective bargaining and occupational health and safety
  8. 21. Injuries, large or small, caused by the use(including nonuse)of a drug; can be as harmless as a rash or as serious as death from an overdose; the two types of ADE's are those caused by errors and those that occur despite proper use
  9. 22. Services providing the components of patient care that collectively support the physician's plan for diagnoses and treatments
Down
  1. 2. Federal agency that enforces standard for safety in the workplace, conducts inspections, and directs determination of fines for noncompliance with policies and regulations.
  2. 3. Federal agency that administers the Medicare program and partners with states to administer Medicaid
  3. 4. Governing-board Group of people authorized by law to conduct, maintain, and operate a hospital for the benefit of the public and whose legal and moral responsibility for policies and operations of the hospital are not for personal benefit of the members.
  4. 5. Professional who has demonstrated skill and knowledge in asset management, financial management, operations management, human resource management, and communication and information management in radiology
  5. 8. Physician responsible for the medical operation and quality of a hospital department or service; also responsible for providing input regarding policies and procedures and day-to-day operations of the department
  6. 9. System of development in the workplace for daily improving performance at every level in every operational process by focusing on meeting or exceeding customer expectations.
  7. 10. Unit in the hospital with specific functions or specialized skills such as housekeeping, surgery, radiology, or accounting.
  8. 11. Organization of a hospital or medical clinic that provides diagnostic imaging through medical technologies such as x-ray examination, fluoroscopy ,computed tomography, interventional radiography, magnetic resonance imaging, mammograph, nuclear medicine and ultrasonography
  9. 12. payers insurance companies, Medicare, Medicaid and other commercial companies that are the payers of inpatient and outpatient medical expenses for the patient.
  10. 13. Certificate approved by local (state) review board permitting hospitals to construct new or additional facilities, open new services, or make large purchases-a condition required for reimbursement by Medicare.
  11. 14. chief Physician responsible for overseeing a component or sub department of a hospital service-for example, a radiologist who is chief of the nuclear medicine services
  12. 15. Process of identifying and analyzing important organization and individual performance gaps, planning for future performance improvement, designing and developing cost-effective and ethically justifiable interventions to close performance gaps, implementing the interventions and evaluating the financial and nonfinancial results.
  13. 19. failure to complete a planned action as intended or the use of a wrong plan to achieve an aim; can be related to an incorrect diagnosis, equipment failure, infection, or a misinterpretation