Chapter 6

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Across
  1. 3. management of quality in the workplace from a perspective of total involvement of every employee, with a strong focus on process measurement and control.
  2. 5. responsible for the medical operation and quality of a hospital department or service; also responsible for providing input regarding policies and procedures and day-to-day operations of the department.
  3. 7. organization of a hospital or medical clinic that provides diagnostic imaging through medical technologies such as x-ray examination, fluoroscopy, computed tomography, international radiography, magnetic resonance imaging, mammography, nuclear medicine, and ultrasonography.
  4. 8. unit of the hospital with specific functions or specialized skills such as housekeeping, surgery, radiology, or accounting.
  5. 10. professional who has demonstrated skill and knowledge in asset management, financial management, operations management, human resource management, and communication and information management in radiology.
  6. 11. physician responsible for overseeing a component or sub department of a hospital service.
  7. 12. person appointed by the board of directors who has full accountability for the entire hospital of health care organizations.
  8. 13. failure to complete a planned actions as intended or the use of a wrong plan to achieve an aim; can be related to an incorrect diagnosis, equipment failure, infection, or a misinterpretation of an order.
  9. 14. standards focus on improving the quality and safety of patient care provided by health care organizations.
  10. 16. responsible for all of the medical operations of a hospital department and may also oversee a residency training program.
  11. 17. insurance companies Medicare, Medicaid, and other commercial companies that are payers of inpatient and outpatient medical expenses for the patient.
  12. 18. federal agency that enforces standards for safety in the workplace, conducts inspections, and directs determination of fines for noncompliance with policies and regulations.
  13. 19. federal agency that administrates the Medicare program and partners with states to administer Medicaid.
  14. 20. injuries, small or large, caused by use of a drug.
  15. 21. formal organization of physicians authorize to admit and attend to patients within a hospital; have authorized privileges, by laws, elected officers, and various committees and activities.
Down
  1. 1. statement of organization that summarizes its intent to provide service in terms of the services it offers, the intended recipients of services, and a description of the level of cost.
  2. 2. system of development in the workplace for daily improving performance at every level in every operational process by focusing on meeting or exceeding customer expectations.
  3. 4. ancillary department of the hospital responsible for recruiting, selecting, supporting, and compensating employees.
  4. 6. group of people authorized by law to conduct, maintain, and operate a hospital for the benefit of the public and whose legal and moral responsibility for policies and operations of the hospital are not for personal benefit of the members.
  5. 9. process of identifying and analyzing important organizational and individual performance gaps, planning for future performance, improvement, designing and developing cost-effective and ethically justifiable interventions to close performance gaps, implementing the interventions, and evaluating the financial and nonfinancial results.
  6. 15. ceritificate approved by a local review board permitting hospitals to construct new or additional facilities, open new services, or make large purchases.