Across
- 6. Process of identifying and analyzing important organizational and individual performance gaps, planning for future performance improvement, designing and developing cost-effective and ethically justifiable interventions to close performance gaps, implementing the interventions, and evaluating the financial and nonfinancial results
- 8. Services providing the components of patient care that collectively support the physician's plan for diagnoses and treatments
- 9. Physician who represents a department or service and sits as a formal member of the executive medical staff committee; responsible for all of the medical operations of a hospital department and may also oversee a residency training program
- 10. Person appointed by the board of directors who has full accountability for the entire hospital or healthcare organization
- 12. Statement of an organization that summarizes its intent to provide service in terms of the services it offers, the intended recipients of services, and a description of the level of cost
- 13. A professional medical society that has accredited more than 39,000 facilities in 10 imaging modalities to assist organizations in meeting governmental and third-party payer criteria; provides practice guidelines to improve patient safety practices in radiology services
- 15. Magement of quality in the workplacew from a perspective of total involvement of every employee, with a strong focus on process measurement and control
- 17. Injuries, large or small, caused by the use (including nonuse) of a drug; can be as harmless as a drug rash or as serious as death from an overdose; the two types of ADEs are those caused by errors and those that occur despite proper use
- 18. Federal agency that enforces standards for safety in the workplace, conducts inspections, and directs determination of fines for noncompliance with policies and regulations
- 19. Independent not-for-profit organization that evaluates and accredits more than 22,000 healthcare organizations and programs in the United States and is the nation's primary standard-setting and accrediting body in healthcare; TJC standards focus on improving the quality and safety of patient care provided by healthcare organizations
- 20. Certificate approved by a local (state) review board permitting hospitals to construct new or additional facilities, open new services, or make large purchases-a condition required for reimbursement by Medicare
- 21. Unit of the hospital with specific functions or specialized skills such as housekeeping, surgery, radiology, or accounting
- 24. Insurance companies, Medicare, Medicaid, and other commercial companies that are the payers of inpatient and outpatient medical expenses for the patient
Down
- 1. Physician responsible for the medical operation and quality of a hospital department or service; also responsible for providing input regarding policies and procedures and day-to-day operations of the department
- 2. Group of people authorized by law to conduct, maintain, and operate a hospital for the benefit of the public and whose legal and moral responsibility for policies and operations of the hospital are not for personal benefit of the members
- 3. Physician responsible for overseeing a component or subdepartment of a hospital service-for example, a radiologist who is chief of the nuclear medicine service
- 4. Ancillary department of the hospital responsible for recruiting, selecting, supporting, and compensating employees; developing and maintaining skills, quality, and motivation; collective bargaining; and occupational health and safety
- 5. A professional organization representing medical imaging management at all levels; manages the certified radiology administrator (CRA) credentialing process
- 7. System of development in the workplace for daily improving performance at every level in every operational process by focusing on meeting or exceeding customer expectations
- 10. Federal agency that administers the Medicare program and partners with states to administer Medicaid
- 11. Formal organization of physicians authorized to admit and attend to patients within a hospital; have authorized privileges, bylaws, elected officers, and various committees and activities (see Medical Director, Department Chair, and Service Chief)
- 14. Organization of a hospital or medical clinic that provides diagnostic imaging through medical technologies such as x-ray examination, fluoroscopy, computed tomography, interventional radiography, magnetic resonance imaging, mammography, nuclear medicine, and ultrasonography
- 16. Failure to complete a planned action as intended or the use of a wrong plan to achieve an aim; can be related to an incorrect diagnosis, equipment failure, infection, or a misinterpretation of an order
- 22. Professional who has demonstrated skill and knowledge in asset management, financial management, operations management, human resource management, and communication and information management in radiology
- 23. Establishes minimum standards of a mammography program to ensure that all women have access to quality services; regulations developed by the US Food & Drug Administration and the National Mammography Quality Assurance Advisory Committee