Chapter 6 - Training, Learning, and Development

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Across
  1. 3. Training in which teams get an actual problem, work on solving it, commit to an action plan, and are accountable for carrying it out. (2 words)
  2. 11. Assignment of an employee to a position in a different area of the country, usually in a lateral move.
  3. 12. The combination of relationships, problems, demands, tasks, and other features of an employee's job. (2 words)
  4. 14. Team training that teaches the team how to share information and make decisions to obtain the best team. (2 words)
  5. 15. An experienced, productive senior employee who helps develop a less experienced employee.
  6. 16. The process of evaluating the organization, individual employees, and employees' tasks to determine what kinds of training is needed. (2 words)
  7. 18. Collecting information and providing feedback to employees about their behaviour, communication style, or skills.
  8. 19. A process or activity of gaining knowledge or skills.
  9. 21. The process of identifying the tasks, knowledge, skills, and behaviours that training should emphasize. (2 words)
Down
  1. 1. Used to receive training via internet/intranet.
  2. 2. Training used to prepare workers to perform their jobs effectively, learn about the organization, and establish work relationships.
  3. 4. Formal education, job experiences, relationships, and assessment of personality and abilities to help employees prepare for the future of their careers.(2 words)
  4. 5. A process of systematically developing training to meet specified needs. (2 words)
  5. 6. A training method that represents a real-life situation, with learners making decisions resulting in outcomes that mirror what would happen on the job.
  6. 7. Training programs in which participants learn concepts and apply them by simulating behaviours involved and analyzing the activity, connecting it with real-life situations. (2 words)
  7. 8. A work-study method teaching job skills on-the-job and in-class.
  8. 9. Team training in which team members understand and practice each other's skills so that they are prepared to step in and take another member's place.
  9. 10. Training designed to change employee attitudes about diversity and/or develop skills needed to work with a diverse workforce. (2 words)
  10. 13. A career that frequently changes based on changes in the person's interests, abilities, and values, and in the work environment. (2 words)
  11. 17. A measurement tool that gathers ratings of a manager's use of skills associated with success in managing.
  12. 20. The identified pattern or progression of jobs or roles within an organization. (2 words)