Across
- 2. the collection of beliefs, thoughts, and evaluations an individual holds about themselves
- 5. The shared set of beliefs, values, customs, behaviors, arts, and institutions that characterize a group of people or society and pass from one generation to the next.
- 7. Behavior - the study of how individuals, groups, or organizations discover, evaluate, purchase, use, and dispose of goods, services, ideas, or experiences to satisfy their needs and wants
- 8. Something someone requires to survive.
- 9. Identity the unique combination of individual traits, beliefs, values, memories, and choices that define who a person is and how they persist as the same individual over time.
- 11. the underlying emotional, psychological, or practical reason that drives a consumer or business to purchase a product or service
- 12. a social group, person, or category of people that an individual uses as a standard of comparison to evaluate their own behavior, values, attitudes, and identity.
- 13. is the interests, opinions, behaviours, and behavioural orientations of an individual, group, or culture.
- 15. Motives the reasons why a consumer chooses to buy from a specific retailer, store, brand, or service provider instead of going to a competitor.
- 16. Something someone would like to have and doesn’t need
- 17. consumers An individual, household, or organization that purchases and uses a product or service for personal, family, or final consumption rather than for resale, processing, or manufacturing into another product.
Down
- 1. Decision making process - the series of steps a customer goes through before, during, and after purchasing a product or service
- 3. logical, objective reasons that drive a person's behavior, choices, or purchasing decisions.
- 4. the psychological drive to pursue pleasurable, emotionally satisfying experiences and to avoid pain, discomfort, or negative feelings
- 6. Consumers - an organization, institution, or commercial entity that purchases goods and services for operational use, to resell to others, or to manufacture other products rather than for personal, household consumption
- 9. the unique, relatively stable patterns of thinking, feeling, and behaving that distinguish one person from another
- 10. a settled way of thinking, feeling, or behaving toward a person, object, idea, or situation
- 11. Behavior the actions, decisions, and patterns people or organizations exhibit when selecting, purchasing, using, and disposing of products or services
- 14. the general process, force, or internal state that gives purpose, direction, and energy to human behavior, driving an individual to act or work toward a goal