Across
- 5. a philosophy and collection of planned change interventions designed to improve an organizations long term health and performance
- 7. competition between old and new technologies to establish a new technological standard or dominant design
- 10. the phase of an innovation stream in which a scientific advance or unique combination of existing technologies creates a significant breakthrough in performance or function
- 13. formal project review points used to assess progress and performance
- 14. the phase of a technology cycle in which companies innovate by lowering costs and improving the functioning and performance of the dominant technological design
- 15. the use of formal power and authority to force others to change
- 16. the person formally in charge of guiding a change effort
- 19. the phase of a technology cycle characterized by technological substitution and design competition
- 20. an approach to innovation that assumes a highly uncertain environment and uses untuition, flexible options, and hands-on experience to reduce uncertainty and accelerate learning and understanding
- 21. workplace cultures in which workers perceive that new ideas and welcomed, valued, and encouraged
- 23. supporting and reinforcing new changes so that they stick
- 24. opposition to change resulting from self-interest, misunderstanding and distrust, and a general intolerance for change
- 27. forces that produce differences in the form, quality, or condition of an organization over time
- 28. a three day meeting in which managers and employees from different levels and parts of an organization quickly generate and act on solutions to specific business problems
- 29. a full-scale, working model that is being tested for design, function, and reliability
- 30. a new technological design or process that becomes the accepted market standard
- 31. a psychological state of effortlessness, in which you become completely absorbed in what you're doing and time seems to pass quickly
- 32. work teams composed of people from different departments
Down
- 1. a large decrease in organizational performance that occurs when companies don't anticipate, recognize, neutralize, or adapt to the internal or external pressures that threaten their survival
- 2. an approach to innovation that assumes that incremental innovation can be planned using a series of steps and that compressing those steps can speed innovation
- 3. a pattern of technological innovation characterized by slow initial progress, then rapid progress, and then slow progress again as a technology matures and reaches its limits
- 4. the successful implementation of creative ideas in organizations
- 6. change created quickly by focusing on the measurement and improvement of results
- 8. patterns of innovation over time that can create sustainable competitive advantage
- 9. change based on incremental improvements to a dominant technological design such that the improved technology is fully backward compatible with the older technology
- 11. the systematic comparison of different product designs or design iterations
- 12. getting the people affected by change to believe that change is needed
- 17. the purchase of new technologies to replace older ones
- 18. a cycle of repetition in which a company tests a prototype of a new product or service, improves on that design, and then builds and tests the improved prototype
- 21. the process used to get workers and managers to change their behaviors and work practices
- 22. the inability of a company to competitively sell its products because it relies on old technology or a nondominant design
- 25. forces that support the existing conditions in organizations
- 26. a cycle that begins with the birth of a new technology and ends when that technology reaches its limits and is replaced by a newer, substantially better technology