Chapter 7 Vocabulary

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Across
  1. 1. Occurs when businesses decide to emphasize factors of their marketing mix other then price
  2. 7. Divides consumers into groups depending on specific values or benifits they expect or require from the use of a product or service
  3. 8. are exhibitions where companies associated with an industry gather to showcase theur products
  4. 14. the total revenue that can be obtained from a market segment
  5. 15. The process of gaining competitive market information
  6. 16. Dividingconsumers into markets based on where they live
  7. 17. Outlines how a company will present its product or service to the consumers and how it will compete in the market place with other businesses offering similar products an services
  8. 19. Competition in a market with businesses that offer the same type of product or service
Down
  1. 2. meaning houw frequently consumers use products and the quantity of product used
  2. 3. An identified market with excellent potential based on careful reasearch
  3. 4. process of dividing a large group of consumers into subgroups based on specific characteristics and common needs
  4. 5. Peoples interests and values
  5. 6. Rivalry among businesses on the basis of price and value
  6. 9. occurs when a business competes with other companies offering prodocts that are not in the same prodcut category but that satisfy similar customer needs.
  7. 10. Directs a companys marketing mix a large and heterogeneous group of consumers
  8. 11. The portion of the total market potential that each company expects in relation to its competitors
  9. 12. Refers to the unique image of a product or service in a consumers mind relative to simalr competitive offerings
  10. 13. The descriptive characteristics of a market such as age, gender, race, income, and educational level
  11. 18. are the images consumers have of competing goods and services in the market place