Chapter 8 Key Terms

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Across
  1. 5. Employees who are part of the chain of command
  2. 9. Young people who have grown up using the internet and social networking
  3. 10. Comparing and organization's practices, processes, and products against the world's best
  4. 11. An organization structure in which decision-making authority is maintained at the lower level of management
  5. 12. Groups of employees who work together on a long term basis
  6. 14. Employees who advise and assist line personnel in meeting their goals
  7. 16. An organization structure that has few layers
  8. 18. Optional number of of subordinates a manager supervises
  9. 19. Using communications technology that allow them to work together
  10. 20. An organization that has contacted people at the top and the chief executive officer at the bottom of the organization chart
  11. 23. An organization structure in which specialists are brought together to work on specific projects
  12. 24. The line of authority that moves from the top of a hierarchy to the bottom
  13. 25. System in which one person is on top of the organization
  14. 26. Those functions that the organization can do as well as or better than any other organization in the world
Down
  1. 1. the dividing of organizational functions into separate units
  2. 2. An organization structure in which the pyramidal organization chart would be quite tall
  3. 3. An organization structure that has direct two-way lines of authority and responsibility
  4. 4. An organization structure in which decision-making authority is maintained at the top level of management
  5. 6. A temporary networked organization made of replaceable firms
  6. 7. Widely shared values within and organization that provides unity
  7. 8. An organization with many layers of managers who set rules and regulations and oversee all decisions
  8. 13. The situation in which can reduce their production costs
  9. 15. The system that develops spontaneously as employees meet and form cliques, relationships, and lines of authority outside the formal organization
  10. 17. The structure that details lines of responsibility, authority, and position; that is, the structure shown on organization charts
  11. 21. The present moment in which something takes place
  12. 22. Redesigning an organization so that it can more effectively and efficiently serve its customers