Chapter 9 Internal and External Communication

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Across
  1. 4. To conduct a meeting between two or more participants at different sites by using computer networks to transmit audio and video data.
  2. 6. This is communication that consists of email, fax and text messaging.
  3. 7. This type of communication provides a permanent record of a message.
  4. 9. This is a written record of what was discussed at a meeting.
  5. 10. This type of communication is between the receiver and the sender where each can respond and listen.
  6. 11. The methods used to communicate a message.
  7. 13. Messages distributed by electronic means from one computer user to one or more recipients via a network
  8. 14. The receivers response to a message.
Down
  1. 1. This is an official form sent to customers requesting payment.
  2. 2. This is only used for communication within the business.
  3. 3. This is the order for the conduct of a meeting.
  4. 5. This is a official document which is sent to suppliers to request the supply and delivery of materials.
  5. 8. This is communication that consists of graphs, charts, bar charts, diagrams
  6. 12. This type of communication uses the spoken word.