Chapter 9: Receiving Payments and Problem-Solving

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Across
  1. 2. EVALUATES MEDICAL CARE, QUALITY, AND EFFICIENCY: _____REVIEW
  2. 3. PENDING STATE OF CLAIM DUE TO ERROR
  3. 5. MONEY PAID ABOVE AMOUNT DUE
  4. 9. INQUIRY TO INSURANCE COMPANY REGARDING CLAIM STATUS
  5. 10. FOLLOW-UP FILE
  6. 12. CLAIM CANNOT BE FOUND BY INSURANCE COMPANY
  7. 15. DOCUMENT OF MEDICAL SERVICES AND PAYMENT (ABBR)
  8. 16. REJECTED CLAIM
  9. 17. SOFT DENIAL OF CLAIM
Down
  1. 1. CLAIM PAYMENT IS OVERDUE
  2. 4. OFFICIAL ENFORCING STATE INSURANCE LAWS
  3. 6. EXAMINE CLAIM FOR PAYMENT
  4. 7. REVIEW REQUEST OF INSURANCE CLAIM
  5. 8. RESUBMIT OVERDUE BILL
  6. 11. AMOUNT OWED: _______BALANCE
  7. 13. party CHECK MADE TO DOCTOR AND PATIENT
  8. 14. INSURANCE PAYMENT LESS THAN CONTRACT: _____PAYMENT
  9. 18. REMITTANCE ADVICE (ABBR)