Chapter 9 Vocab.

6. Z stresses employee participation in all aspects of company decision
9. factors aspects of Herzberg's theory of motivation. Focuses on the work setting, wages, safe work environments, and security
10. Y workers like to work and seek out social, esteem, and self-actualization needs
11. personal satisfaction and enjoyment after reaching a goal
13. most basic human needs such as water, food, shelter, and clothing
15. need for respect, self-respect, and respect from others
16. relations study of the behavior of individuals and groups in an organizational study
19. inner drive that directs a person's behavior to goals
20. addition of more tests to the job instead of treating each task separately

1. performance of one full-time job by two people on part-time hours
2. need to protect physically and economically
3. X workers dislike work and are forced to do their jobs
4. Benefits and recognition received from someone else
5. reinforcement-theory theory that behavior can be strengthened or weakened through the use of rewards and punishment
7. workweek 4-day work week where employees work 40 hours a week
8. changing behavior and encouraging appropriate actions by relating consequences to the behavior itself
12. classical theory of motivation theory that money is the sole motivator for workers
14. actualization-needs the need to be the best one can be. This is the top of the Maslow hierarchy
17. need for love, companionship, friendship, and desire for acceptance
18. employees attitude toward their job, employer, and colleagues