Chapters 10 and 11

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Across
  1. 3. Two-Factor Theory – Differentiating between motivators and hygiene factors.
  2. 6. – Assigning tasks to others, particularly professionals.
  3. 8. Security – Assurance of continued employment.
  4. 10. – A key characteristic of professional behavior.
  5. 12. Approach – Collaboration between professionals and non-professionals.
  6. 14. Behavior – Conduct expected from someone in a professional role.
  7. 16. Hierarchy – A theory explaining different levels of human needs.
  8. 18. – The highest level of Maslow’s hierarchy, seeking personal growth.
  9. 20. – Overseeing employees and ensuring proper conduct.
Down
  1. 1. – Someone with advanced training in a specialized field.
  2. 2. – The drive to satisfy personal needs through work.
  3. 4. Factors – Conditions like salary and working conditions that prevent dissatisfaction.
  4. 5. – Elements like achievement and responsibility that drive performance.
  5. 7. – Certification required for a profession.
  6. 9. of Work – Autonomy professionals have over their tasks.
  7. 11. Needs – Recognition and approval from others.
  8. 13. Satisfaction – How employees feel about their job.
  9. 15. Compensation – Financial rewards for work.
  10. 17. Needs – The need to feel free from harm and economic deprivation.
  11. 19. Involvement – Engagement in decision-making and organizational processes.