characteristics of E-mails and their components

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Across
  1. 2. without intervening factors or intermediaries. (use of active verbs)
  2. 4. he who writes the email
  3. 6. of short duration; not lasting for long.
  4. 7. call to action and/or apreciation at the end of the bodytext
  5. 8. salutation or greeting at the end of the email
  6. 9. Contains information concerning the sender and the recipients
Down
  1. 1. part of the email where you actually develop the purpose of your message in detail
  2. 3. shows the reader who is writing and what the email is about
  3. 5. headline of an email, the copy that appears in a recipient's email inbox.
  4. 8. easy to perceive, understand, or interpret.