Across
- 4. One of the Processors worked by the Service Level team
- 5. PayPal will get this if we lose a chargeback
- 7. This is necessary in order to dispute Visa 83 Chargebacks
- 10. One of the reason for Accepting available in the ATTACK case
- 13. Number of a days a transaction is placed on hold
- 14. Acronym for our Chargeback Specialists
- 17. Information that you need to dispute a BNPP Chargeback, Reason code 12 or 14
- 20. The first reason for Disputing a Chargeback
- 21. Correction Tool code used in case of Double Jeopardy
- 22. Correction Tool code used in case of an error in Attack
- 23. tool used to take screenshots needed for Disputing a Chargeback
- 24. tool that you use to place the CHBK-Merchandise problem
Down
- 1. Area of ATTACK that shows if an account is limited or locked
- 2. website used to check the tracking information
- 3. Tool that you use to escalate accounts for translation of languages not supported in the department
- 6. Its reason code for Paid by other means is 86
- 8. One of the information listed in the last point of the order of importance
- 9. Transition in ATTACK picked when requesting a translation from a language supported in Chargebacks
- 11. Days that a Seller has to respond to a Chargeback
- 12. Transition picked when disputing a Redecard case (no recover)
- 15. This happens if we dispute a chargeback but the Processor comes back to us
- 16. special protection available to french sellers for unauthorised Chargebacks
- 18. tool that contains the templates you need to send a manual email
- 19. PayPal will get this if we win a chargeback
