Across
- 6. Unfair treatment based on personal characteristics
- 9. Principles or standards that guide behaviour
- 10. Shared cultural heritage or background
- 12. The presence of differences within a group of people
- 14. Shared beliefs, values, customs and behaviours of a group
- 17. Working together with others toward a goal
- 18. Fair treatment according to individual needs
- 20. How a person sees themselves and their background
Down
- 1. Practices passed down through generations
- 2. Sharing information effectively with others
- 3. Communicating in a polite and considerate way
- 4. Understanding and sharing the feelings of another
- 5. A preference or prejudice for or against something or someone
- 7. Making services usable for everyone
- 8. Understanding cultural differences and similarities
- 11. Showing consideration and appreciation for others
- 13. Oversimplified belief about a group of people
- 15. A system of communication used by a group
- 16. Actions that promote diversity and participation
- 19. Creating environments where all people feel valued and respected