Check-in to Fun: A Hospitality Crossword

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Across
  1. 1. A collection of hotels that turns "meh" into "wow" with bold design, unexpected experiences, and just the right amount of artsy flair.
  2. 3. The person you ask where the best pizza is, only to later realize they recommended a place that serves pizza by the slice shaped like a unicorn.
  3. 4. The thing that guests need more than a comfortable bed—because what's a hotel stay without a working connection to the outside world (and your social media)?
  4. 6. The process where you stand in line, fumble with your ID, and pretend to understand the Wi-Fi password.
  5. 7. The person who comes for the free Wi-Fi and leaves with more shampoo bottles than they know what to do with.
  6. 9. A level of comfort that makes you think twice about ever going back to your regular mattress at home.
  7. 12. Income generated by a hotel from room bookings, services, and other offerings.
  8. 13. A room so big you have to Google "how to use a living room" because you’re not sure how to fill the extra space.
  9. 14. The department that enters your room while you’re out, tidies up, and wonders why you need three open bottles of shampoo.
  10. 16. The points you rack up for staying in a hotel, which you’ll probably spend on more hotel stays, because, let’s face it, you can never have enough tiny shampoo bottles.
  11. 18. The weekly call where we discuss big plans for the week, though coffee is usually the first agenda item.
  12. 19. The time of year when your biggest worry is choosing between a nap by the beach or a nap by the pool.
Down
  1. 2. The hotel stuff you didn’t know you needed, like complimentary slippers that you’ll probably never wear but will take home anyway.
  2. 5. Your weekly dose of breaking hotel news.
  3. 8. A fancy place where you sip overpriced coffee and look important, even though you’re actually just waiting for your room to be ready.
  4. 10. The act of booking a room so you can sleep in a bed that’s slightly too soft, but you pretend to love it because you’re on vacation.
  5. 11. A place where you pretend to relax while secretly checking your work emails by the pool.
  6. 15. The place where you get a friendly smile, a key card that never works the first time, and the eternal question: "Can I help you with anything else?"
  7. 17. That magical bond where guests keep coming back for points, perks, free nights, and the secret hope of a surprise room upgrade every single time.