Across
- 2. Media It’s typically used to keep a more close contact and follow up with customers.
- 4. Typically used to widely spread relevant information, but doesn’t necessarily require instant reply or does not require a reply at all.
- 7. To avoid international travel in business meetings.
Down
- 1. calls It is usually used when you need to communicate an immediate situation, but in an informal way
- 3. to face Used to discuss personal and/or delicate matters.
- 5. Used to notify something in a more formal way, and it is not urgent to receive an answer
- 6. messages Used when you need to notify something immediately, and it is urgent to receive an answer.