Choose your channel wisely!

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Across
  1. 2. To avoid international travel in business meetings.
  2. 5. Used to notify something in a more formal way, and it is not urgent to receive an answer
  3. 7. It is usually used when you need to communicate an immediate situation, but in an informal way
Down
  1. 1. It’s typically used to keep a more close contact and follow up with customers.
  2. 3. Typically used to widely spread relevant information, but doesn’t necessarily require instant reply or does not require a reply at all.
  3. 4. Used to discuss personal and/or delicate matters.
  4. 6. messages Used when you need to notify something immediately, and it is urgent to receive an answer.