Across
- 5. It’s typically used to keep a more close contact and follow up with customers.
- 6. Used when you need to notify something immediately, and it is urgent to receive an answer.
- 7. It is usually used when you need to communicate an immediate situation, but in an informal way
Down
- 1. Used to discuss personal and/or delicate matters.
- 2. To avoid international travel in business meetings.
- 3. Typically used to widely spread relevant information, but doesn’t necessarily require instant reply or does not require a reply at all.
- 4. Used to notify something in a more formal way, and it is not urgent to receive an answer