CIMBUI/Day 1

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Across
  1. 1. is the abbreviation for Our Company Customer Information Management System.
  2. 3. at the end of each call we must_____
  3. 6. is a service location or point of delivery.
  4. 7. is a service address or physical location to which Our Company provides service.
  5. 8. is an individual, firm or organization that receives bills for electric service.
  6. 9. allows you to go to other on-line resources without losing or closing your CIM BUI screen.
  7. 10. WILL ALWAYS TAKE YOU THE CUSOMER RETRIVAL SCREEN
Down
  1. 1. is where we retrieve a customers account
  2. 2. is one that makes a voluntary contribution to a Company’s community assistance program.
  3. 3. is the abbreviation for Standard Account Data
  4. 4. ____ person is a approved person that can access the account
  5. 5. we should always complete ____ before giving any account information
  6. 8. is a Browser-User Interface BUI front-end that has been added to CIM for the look and feel of a web browser.