Across
- 3. Proper respect , language or manners
- 4. A key to effective client service
- 9. A survey or tool used to measure client satisfaction
- 11. Clear about goals, tracking , reporting progress and delivering a quality product on time.What is the phrase called as ?
- 12. Enraptures the main idea of the email or why we are sending it
Down
- 1. Tailoring services to meet individual client needs
- 2. Always start your email with a ____
- 5. Continuous process to enhance client satisfaction
- 6. If we are uncertain of the right course of action , what do we do ?
- 7. The act of solving a problem or a dispute
- 8. Make sure your ________ is correct when writing an email
- 10. In a well-constructed email these are short and easy to read