Client Services

Edit Answers
123456789101112
Across
  1. 2. Client services policy 2-A-14 Risk Assessment To address the best interests of a client at risk and his/her safety, all Program Staff will receive training to assist in identifying risk factors and ___________ of high-risk behaviour, as well as crisis intervention methods for dealing with clients who may be at risk.
  2. 3. Clients Services policy 5-A-20 Prevention states- Prevention can be universal or targeted. Universal prevention programs are applicable to “whole populations” (e.g. all of the children in an elementary school; any parent in a community). Targeted prevention are delivered to a specific at risk population at increased _________ of developing mental health problems (e.g. parenting groups for teen-aged mothers).
  3. 7. Client services policy 2-A-09 Multidisciplinary Process states Through a process of ____________ ____________, problem solving and decision-making, the multi-disciplinary process is used to design and direct assessments and to develop and review a unified service plan for each client in need of this process.
  4. 8. Client Services policy 1-A-09 Personal Health Information Protection states-Hands TheFamilyHelpNetwork.ca will use implied consent when sharing with the _________ __ _________ and will assume clients are consenting to services by voluntary participation in any assessment, treatment, or relationship.
  5. 12. Client services policy 1-A-03 Client Rights and Responsibilities states At the time of Intake, the Intake Worker reviews with prospective clients the following - The ____________ nature of services.
Down
  1. 1. Client Services policy 3-A-01 Acts of Aggression by clients states- An act of aggression is defined as behaviour this is disruptive and dangerous and that infringes upon, and _____________ the safety of others.
  2. 4. Client services policy 1-B-04-Summons of Clinical Records states-If it is learned that a file may potentially be requested pending a court procedure, managers must take immediate action to ensure the security and ___________ of the clinical record.
  3. 5. Client services policy 2-A-14 Risk Assessment states Hands TheFamilyHelpNetwork.ca recognizes the seriousness of those clients referred to, and/or receiving services from the agency, who are ______________ High Risk behaviours.
  4. 6. Client services policy 1-A-05 Client confidentiality states- All staff members must ensure that clinical records are stored securely (see File Location, Security and Retention Policy #1-B-03) and that notes containing client information are ___________ of in a manner that maintains confidentiality.
  5. 8. Client services policy 1-B-01-Documentation Standards states- All documentation in client files must ____________ and accurately reflect what has occurred.
  6. 9. Client Services policy 2-A-03 Admission & Referral Process states In the case of a _________-initiated referral, the child must be between 12 and 19 years of age.
  7. 10. Client services policy 3-A-06 Duty to Report Allegations of Abuse states-A person including a person who performs professional of official duties with respect to children, who has reasonable grounds to suspect that a child may be in need of protection must _____________ report the belief and the information upon which it is based to a Children’s Aid Society.
  8. 11. Client Services policy 4-A-22 Research states In planning a study, researchers will carefully evaluate ________ acceptability to ensure that risk is minimized and the rights and dignity of participants and collaborators are maintained.