Cluster 3 Day 5

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Across
  1. 2. MDL/AMI/What and MRIM meters are transferred to Res when they have estimated readings?
  2. 3. Our telephony system is called?
  3. 5. What step of the Bill Shock BPP would having a baby fall under?
  4. 8. What integrity check is the first option in Step 1 of the Bill Shock BPP?
  5. 9. In SAP we refer to this as customer data
  6. 11. We should check this daily so we know changes to the business
  7. 13. The methodology we use when we talk to customers
  8. 14. What icon has the picture of a dog in Billing Overview in SAP?
  9. 15. AGL is a retailer and a what?
Down
  1. 1. What is step 3 of the Bill Shock BPP?
  2. 4. Most VIC customers have this type of meter?
  3. 6. What do we need to check prior to doing a QLD move in?
  4. 7. in SAP we refer to this as property data
  5. 10. what is the second thing we check under Step 4 of the Bill Shock BPP?
  6. 12. MDL meters are in which state?