Across
- 2. – The taste of food.
- 3. – The act of helping customers.
- 6. – A list of food items available for customers to order.
- 7. – A line of customers waiting for service.
- 9. – System used to record customer orders and transactions.
- 11. – What a customer places when requesting food or drink items.
- 13. – A staff member who welcomes guests.
- 14. – A meal package that includes a main item, side, and drink.
- 15. – Customer comments or suggestions about their experience.
- 16. – Discounts or promotions that attract customers.
- 18. – A non-verbal way to personalize guest experience.
- 19. – Practices that ensure cleanliness and safety in food prep.
Down
- 1. – Common side dish served with burgers.
- 4. – The customer’s perception of quality versus cost.
- 5. – Standard clothing worn by employees.
- 8. – Suggesting a larger size or additional item to increase order value.
- 10. – A key measure of how fast orders are fulfilled.
- 12. – A loyal customer who comes back often.
- 14. – The person who takes payment and processes orders.
- 17. – Transaction where a customer buys a product or service.