Collab Contessa

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Across
  1. 4. / Stimulation of sales achieved through contests, demonstrations, discounts, exhibitions or trade shows, games, giveaways, point-of-sale displays and merchandising, special offers, and similar activities.
  2. 5. / The management process through which goods and services move from concept to the customer.
  3. 7. / Planned public or social occasions.
  4. 9. / It regards the various aspects of increasing the value of current clients.
  5. 10. / The activity or business of selling products or services.
  6. 11. / The profession or practice of creating and maintaining goodwill of an organization's various publics (customers, employees, investors, suppliers, etc.), usually through publicity and other non-paid forms of communication.
  7. 12. / A process of promoting greater sales and customer satisfaction by gaining a better understanding of the consumers of goods and services produced by a company.
Down
  1. 1. / All interactions between a customer and a product provider at the time of sale, and thereafter.
  2. 2. / Comprises a number of tasks and processes generally aiming at developing and implementing growth opportunities within an organization. It is a subset of the fields of business, commerce, and organizational theory.
  3. 3. / The process involved in creating a unique name and image for a product in the consumers' mind, mainly through advertising campaigns with a consistent theme.
  4. 6. / The action of teaching a particular skill or type of behavior.
  5. 8. / The general idea that the public has of a product, brand, or company
  6. 12. / A favorable outcome of an undertaking.
  7. 13. / It encompasses planning involved in marketing the right merchandise or service at the right place, at the right time, in the right quantities, and at the right price.