Collecting information about customers

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Across
  1. 2. Supermarkets offer these to loyal customers.
  2. 4. These schemes allow the supermarket to collect data on customers every time they shop.
  3. 5. Customer personal information that supermarkets keep.
  4. 9. Supermarkets use it to follow how popular products are and customers' shopping habits.
  5. 11. How customers feel about the shop, their products & service.
  6. 12. Shops that trade online.
  7. 13. Royalty card issued by one of big the supermarkets in U.K.
Down
  1. 1. Products that supermarkets predict a customer should buy.
  2. 3. Customers use it in the shop or online to put shopping in.
  3. 6. Customer personal information used by retailers and supermarkets.
  4. 7. A description of a customer, includes information such as their interests and purchase history.
  5. 8. What customers normally do or shop.
  6. 10. Royalty card issued by one of big the supermarkets in U.K.