Collection Timeline

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Across
  1. 5. On this day in the bill cycle, SMPP/SMRRP will be auto-removed and cannot be re-added
  2. 7. If the first payment attempt fails, the primary Account Holder will receive an email notifying them that their payment failed; they are asked to update their ___________
Down
  1. 1. On this day in the bill cycle, a second attempt at autopay draft would occur
  2. 2. On this day in the bill cycle, Hotline would occur two days later in the event of non-payment
  3. 3. On day eighty-eight in the bill cycle, all lines on the account will be ___________
  4. 4. Temporary suspension of service requiring payment to restore
  5. 6. When hotlined, all ____________ calls will be routed to mobile customer service