Across
- 2. organizations that represent workers in negotiations regarding employee rights
- 5. being capable
- 6. person who gives the orders
- 9. ranks 8 out of 11 success factors
- 11. highest level of productivity
- 12. occurs when you depend on a group
- 14. level of enthusiasm
- 15. length of time spent with a company
- 16. differences of opinion over how contract provisions should be interpreted
- 18. employee who follows someone else's orders
- 19. is a temporary stoppage of work by a group of workers
Down
- 1. people who help others project a desired image
- 3. are rest periods that employers provide
- 4. a trusted advisor
- 7. is the negotiating process used between labor unions and employers
- 8. a group of employees who work for and with someone in charge
- 10. manners
- 13. strengthen or make better
- 17. people who work together
- 18. is a favorable result or a hoped for ending
