COM 1010 ch7

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Across
  1. 3. comprehending the full meaning of a message
  2. 4. style of listening that focuses evaluating all messages received
  3. 7. style of listening that focuses on making bonds with others
  4. 11. listening to one's message to attack them on something they said
  5. 12. behaving as if one were listening but in actuality they aren't
  6. 14. abbreviations, symbols, or images associated with a memory
  7. 15. recognize literal meaning of a message
  8. 18. style of listening that prefers organized and focused messages
  9. 20. things that prevent good listening
Down
  1. 1. shifting attention between different tasks
  2. 2. taking in pieces of information but not all
  3. 5. style of listening that focuses on shortening time on encounters
  4. 6. pattern of listening to messages
  5. 8. recalling a memory
  6. 9. motivations for listening to others
  7. 10. comparing message with past knowledge to test validity
  8. 13. feedback that relays disinterest or misunderstanding
  9. 16. communication comprehension back to speaker
  10. 17. feedback that relays understanding and interest
  11. 19. physically processing sound