Across
- 2. Range of goods throughout product departments
- 4. Services consumed by individuals
- 6. Different kinds of retail outlets grouped based on the ser
- 7. Item that is tangible
- 9. Cost of product per unit
- 10. Part of a group of store that share products and operating systems
- 12. Lose value over time
- 16. Big Box retailers
- 19. Personal Service provide to customers by the store
- 20. Goods that are not manufactured to have a long life
- 21. A produce with simple distictive packaging
Down
- 1. When you buy something on the spur of the moment snd later realise you don't need it
- 3. Goods which are used as alternatives to each other
- 5. Amount of Income available to spend on Goods and Services
- 8. Goods that are consumed together
- 11. Goods with a long lifespan
- 13. The store lends funds to the customer who has to repay it over a period of time
- 14. Store Credits and reward points which are used to encourage the customer to shop at their store
- 15. Services consumed by businesses
- 17. Total Income
- 18. An agreement that outlines the conditions in which the customers shall get it repaired of replaced