Across
- 4. - A repayment or sum of money payed to an unhappy customer
- 7. - Make a serious or heartfelt request
- 9. - Someone who purchases items for personal use
- 11. - Action of helping and/or assisting someone
- 13. - A Dishonest scheme or fraud usually targetted online at people for money
- 14. - A conclusion or resolution made after cosideration
- 16. - Buying and selling goods
- 17. - A Legally enforceable document between 2 or more people
Down
- 1. - A Written Guarantee to a purchaser with a promise to repay or refund in a certain time period
- 2. - Pay someone for the temporary use of something
- 3. - An item manufactured and refined for sale
- 5. - Someones regular profession or occupation
- 6. - A protected string of symbols/numbers/letters used to authenticate access to sensitive information
- 8. - Buying something
- 10. - An Agreement that usually involves an obligation that cannot be broken
- 12. - Online applications to protect senstive and private information
- 15. - Legitimate actions
- 17. - Online crimes like fraud and scamming