Across
- 2. They take orders, deliver food and beverages and respond to customer requests
- 3. They handle the front desk and are in charge of greeting guests, assigning guests to rooms, providing keys, and collecting payments
- 6. They help keep the restaurant's kitchen clean by organizing the workspace and washing dishes
- 7. They clean guest rooms between check-ins, ensuring linens and towels are fresh, amenities are stocked, beds are made and the room is pristine
- 8. They refill shelves and displays with goods and often also assist with unloading delivery trucks and organizing stockrooms
- 9. They help maintain the store clean. This may include cleaning bathrooms, sweeping and mopping floors and cleaning up spills in the store.
- 10. They are wine experts responsible for ordering wine and creating the restaurant's wine list
- 11. They park the guests’ vehicles when they arrive
Down
- 1. Once a client leaves and a table becomes free, it’s their responsibility to clean it and prepare it for the next customers
- 2. They collect carts and bring them back to the stores
- 4. They handle money, answer customer questions, bag items or oversee checkout areas.
- 5. They tend to guests' needs, including making reservations for dining, transportation, entertainment and local sightseeing.
