Communication

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Across
  1. 4. Body ________ involves sending messages through body movements and position
  2. 6. ______ Statements attack the other person, not the problem
  3. 7. How you say something
  4. 10. ________ listening is hearing words without listening for the meaning
  5. 11. You reflect back the sender's feelings and thoughts in your own words
  6. 14. Repeating in your own words what you think has been said
Down
  1. 1. I _______ directly express your thoughts, feelings, and ideas and can help you be assertive
  2. 2. Using questions to make sure you understand the message
  3. 3. Communication that use words
  4. 5. An exchange of information among two or more people
  5. 8. the person who hears or reads the message and interprets its meaning
  6. 9. The person who is the source of the message
  7. 12. ______ eye contact means looking directly at a person when you are speaking to them and when they respond
  8. 13. Communication without using words
  9. 15. ______ listening is when you give the sender some type of sign that you are listening