Communication

4. Spoken words.
7. The ability to influence another person.
8. You communicate ideas and feelings firmly and positively.
10. A disagreement or struggle between two or more people, is part of any close relationship.
11. Try to understand the speaker's feeling and the message's true meaning.
12. Provides responses that invite the speaker to share feelings and ideas.
14. The action of directing another person's behavior.

1. To deal or bargain with another.
2. The process of creating and sending messages and of receiving and evaluating messages from others.
3. The way in which a message is passed.
5. Giving in on some points of disagreement and having your way on others.
6. Communication without words.
9. A response that shows whether a message was understood.
13. A person who leads those in conflict to solutions without taking sides in the controversy.