Across
- 4. Valuing emotional language and connection
- 5. Tend to avoid conflict
- 10. the ability to communicate one's feelings and basic needs effectively.
- 11. to address a person in order to gain information.
- 13. built on honesty and fairness.
- 15. willing to consider new ideas
- 16. true to yourself and other people
- 17. to be controlling or an inflict of anger
Down
- 1. response the receiver has on the message that has been delivered to it.
- 2. Communicating with hard data & numbers
- 3. A win-win scenario
- 4. expressing negative feelings instead of openly addressing them
- 6. ...message that two or more people exchange
- 7. to speak concisely and with clarity
- 8. Understanding the message & responding
- 9. to accurately receive and interpret messages
- 12. Using body language
- 14. the use of visual elements to convey ideas and information