Across
- 2. The interference caused by words that trigger strong negative feelings
- 4. Finding the meaning of verbal and nonverbal symbols
- 6. Words
- 7. The process of turning ideas and feelings into verbal and non-verbal symbols
- 8. A return message
- 11. Any sounds that prevents a person from being heard
- 13. The thoughts and feelings that distract people from listening to what is said
- 14. Age, Religion, Ethnic background
Down
- 1. affiliations, education,occupation
- 3. The person who sends the message
- 5. Guesters,facial expressions, and sounds such as laughter, clapping, and whistling
- 9. The means for sending communication
- 10. The person who receives the message
- 12. Personality, Interest, Aspirations
