Communication

2. – Asking questions to better understand information.
6. – Restating what someone said in your own words to show understanding.
7. Listening – Fully focusing on the speaker to understand their message.
10. – The emotion or attitude in a person’s voice.
12. Language – Movements, gestures, and posture that communicate feelings or attitudes.
13. – Feeling concern for someone else’s situation.
16. – Understanding and sharing the feelings of another person.
17. Communication – Communication techniques used to support a patient’s emotional and physical well-being.
18. – Behaving in a respectful, responsible, and ethical way.
19. Communication – Sharing information without words, such as body language or facial expressions.

1. – A response that shows understanding or asks for clarification.
2. Sensitivity – Respecting cultural differences in communication and care.
3. – Gathering information about a patient’s condition.
4. Communication – Using spoken or written words to share information.
5. – Protecting a patient’s private information.
8. – The exchange of information between people.
9. – Recording patient information clearly and accurately.
11. Contact – Looking directly at someone to show attention and respect.
14. to Communication – Anything that blocks or interferes with clear communication.
15. Education – Helping patients understand their health, treatments, and instructions.