Across
- 4. The response given by the receiver to the sender
- 9. the person who receives the messages
- 10. Messages sent from individuals at higher levels of the organisation
- 11. anything that disturbs or interrupts communication
- 12. the person who sends the messages in communication process
- 13. The medium used to send a message such as email or phone
- 14. A type of communication used officially in an organisation
- 15. When two or more people interact through chatting
Down
- 1. Messages sent up the line from subordinates to managers
- 2. The receiver translation of a sender message
- 3. Communication that occurs between people at the same level
- 5. The process of sending and receiving information between people
- 6. informal communication that spreads quickly in an organisation
- 7. The information that is being sent
- 8. Communication that occurs without written words or speech
