Across
- 3. Models the same level of attitudes and competence
- 6. barrier
- 7. not the receiver
- 8. one-way
- 9. background
- 11. goal
- 12. response
Down
- 1. words, actions, note, e-mail, voice
- 2. two-way
- 4. A principle of communication
- 5. A speech model
- 10. sent and received