communication

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Across
  1. 4. - It's not just what you say, it's the ______ of your voice.
  2. 7. - Speaking up for yourself clearly and confidently, without being rude or aggressive.
  3. 10. - The manager or team leader who oversees your tasks and guides your role.
  4. 13. - Arriving exactly on time for your shift or a community meeting.
  5. 14. - Meeting halfway when you and a teammate have different ideas.
  6. 15. - Spreading rumors or talking about a coworker's private life (Very inappropriate!)
  7. 16. - ______ listening means paying full attention, nodding, and not interrupting.
  8. 17. - A clash or disagreement between coworkers that requires calm resolution.
Down
  1. 1. - Information about a client or business that you are trusted to keep secret.
  2. 2. - The personal and professional limits you set to protect yourself and maintain respect.
  3. 3. - Helpful advice or critique from a boss on how to improve your work.
  4. 5. - A type of communication that includes eye contact, posture, and facial expressions.
  5. 6. Acting mature, responsible, and appropriate for the workplace.
  6. 8. - Treating everyone as valuable, regardless of their background or role.
  7. 9. - The person buying goods or services whom you assist in the community.
  8. 10. - Words like "sus" or "cap" that are fine with friends but usually inappropriate at work.
  9. 11. - Seeing a problem and fixing it without waiting to be told what to do.
  10. 12. - The ability to understand and share the feelings of another person.
  11. 17. - To work together successfully with your coworkers on a team project.