Communication

3. Claywell emphasizes the importance of _______-centered language
5. ___ contactis conveyed as respectful in some cultures while in others it can be viewed at differently
6. RN's use this as structured communication method to organize info and reduce communication errors
8. this involves understanding and acknoledging the patient's feelings w/o taking on those emotions personally
9. Nurses must communicate with _______ and precision.
11. this communication is purposeful, patient-centered form of communication
14. this type of communication includes not only words spoken but also tone, pace, volume, innflection and word choice
17. this type of communication refers to messages conveyed without spoken words
18. this phase establshes rapport, introduces roles, identifies goals and builds trust
20. approches focus on shared goals
21. Open _______ and body language promotes approachability while closed posture may create barriers
22. this can communicate caring, reassurance, empathy and support however not always appropriate

1. this communication involves expressing concerns clearly, respectfully and directly while maintain professionalism
2. a type of listening that helps reduce misunderstandings and demonstratesrespective
3. ________ space also known as proxemics can influence communication effectiveness
4. this helps ensure accurate understanding of information
7. encourages patients to explore their feelings by directing thoughts back tothem
10. this phase evaluates progress, prepares for dischargeor transition and provides closure
12. This is a therapeutic techniquethat allows patients time to think, reflect, & express emotions
13. this stands for team strategies and tools to enhance performance and patient safety
15. this phase promotes communication, provides interventions and addresses patient needs
16. this can occur in several forms including intrapersonal, interpersonal, intergroup and organizational
19. facial __________ provide important emotional information and can reveal anxiety