communication

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Across
  1. 5. cloud-based, drag-and-drop website builder
  2. 7. Authoring,the process of creating hyperlinks
  3. 8. outlook, email software
  4. 11. Chat, direct messaging
  5. 12. communications
  6. 13. mail
Down
  1. 1. messaging, digital communication
  2. 2. Apple's proprietary video and audio calling
  3. 3. Messenger, free instant messaging
  4. 4. Conferencing, transmission of video and audio data
  5. 6. Meet, video conferencing
  6. 9. Networking, websites and apps to connect
  7. 10. Express, content creation platform
  8. 11. Sites,lets you build and publish simple websites