Across
- 4. coding, Each letter has a color or number has a color
- 7. copy, message is an e-mail that is copied to one or more recipients. Both the main recipient (whose address is in the "To:" field) and the Cc'd recipients can see all the addresses the message was sent to
- 8. carbon copy, allows the sender of a message to conceal the person entered in the Bcc field from the other recipients
- 11. A method that can be used to determine if communication was successful
- 12. Connection between the healthcare professional and patient
- 14. Uses the alphabet and last names
- 15. Paying attention to and making an effort to hear what the person is saying
- 16. disabilities, deafness/hearing loss, blindness/impaired vision, and aphasia/speech impairments
- 18. communication, spoken words and written communication
- 19. Individual who creates a message to convey information or ideas to another person
- 20. Exchange of information, thoughts, ideas, and feelings
Down
- 1. communication, Facial expressions, body language, and touch
- 2. Individual who receives the message from the sender
- 3. Based on or influenced by personal feelings, tastes, or opinions
- 5. Not influenced by personal feelings or opinions in considering and representing facts
- 6. Items of the same year together
- 9. Each patient has a number (ex: student ID)
- 10. Done according to location
- 13. Information, idea or thought
- 17. barriers, Physical disabilities, cultural diversity, and psychological attitudes/prejudice
