Across
- 3. process of sharing information by using symbols to send and receive messages
- 6. the means for sending communication
- 8. affiliation, education, and occupation
- 12. noise interference caused by words that trigger strong negative feelings against the speaker or the content of the speech
- 13. the person receiving the message
- 14. finding the meaning of verbal and nonverbal symbols
- 15. noise consists of any sound that prevents a person from being heard
- 16. age, religion, and ethic background
Down
- 1. noise thoughts and feelings that distract people from listening
- 2. symbol gestures, facial expressions, and sounds
- 4. process of turning ideas and feeling into verbal and nonverbal symbols
- 5. ideas or feelings that make up the content of communication
- 7. the person doing the sending
- 9. personality, interest, and aspirations
- 10. a return message
- 11. symbols words
