Across
- 4. Understand and respond to another person's thoughts and feelings with care.
- 7. Use spoken words to communicate information, thoughts and feelings.
- 9. Communicate ideas clearly and briefly without unnecessary words.
- 11. A positive relationship built through effective communication, trust and understanding.
Down
- 1. Use body language, facial expressions, gestures and eye contact to communicate messages.
- 2. Used to show curiosity, encourage conversation and gain more information.
- 3. Provide constructive comments to help others learn and improve.
- 5. Communicate thoughts, feelings and needs confidently and respectfully.
- 6. Give your full attention and stay focused during a conversation.
- 8. The way a person's voice sounds when communicating, helping to express meaning and emotion.
- 10. Check that you have understood the speaker's message correctly.