Across
- 6. Type of instruction most appropriate for a young toddler
- 9. Trusting relationship developed through appropriate communication
- 10. Developmental need that should be respected during adolescent care
- 12. Person who provides familiarity comfort and developmental history
- 13. Nonverbal communication involving posture and physical movement
- 14. Personal consideration that becomes increasingly important with age
- 15. Nursing approach that recognizes caregivers as important care partners
- 17. Protection of private patient information within legal and safety limits
- 20. Teaching strategy using pictures dolls or medical equipment
Down
- 1. Strategy that offers a toddler two acceptable options
- 2. Professional who assists when language barriers affect communication
- 3. Language style appropriate for toddlers and preschoolers
- 4. Speaking to the adolescent rather than only addressing the parent
- 5. Communication intended to build trust and support patient care
- 7. Communication technique that can support engagement when culturally appropriate
- 8. LISTENING Attentive communication that demonstrates interest in the patient's concerns
- 11. Communication through facial expressions posture gestures and behavior
- 16. Communication that helps correct preschool fears and misconceptions
- 18. Quality of the nurse's voice that may increase or reduce fear
- 19. Communication principle that avoids misleading promises about procedures