Communication in Diverse Populations

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Across
  1. 5. literacy, "the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions."
  2. 7. (from No. 6) and _________________ abilities.
  3. 10. Medication _____-________________ is a consequence of low health literacy levels.
  4. 11. A barrier relating to difference in backgrounds and lifestyle.
  5. 12. A barrier associated with different tongues.
Down
  1. 1. _____________ means appreciating the differences between individuals and their beliefs/circumstances.
  2. 2. A barrier relating to difference in faith and worship.
  3. 3. Examples of barriers to effective communication in diverse populations are _________________
  4. 4. Low health literacy levels can result in the feeling of _____________ during clinical encounters.
  5. 6. A barrier identified regarding different generations of people.
  6. 8. By being ____________ one is willing to consider or accept alternate suggestions and ideas.
  7. 9. Displaying the virtue of _____________ leads to improved communication.