Across
- 4. Using body language, facial expressions, and gestures to convey a message.
- 5. The ability to express thoughts and feelings clearly and confidently.
- 6. writing or recording important information in health and social care
- 8. using our voice to convey meaning and emotions
- 9. The use of simple, clear language to ensure understanding.
Down
- 1. listening Being attentive to the speaker, responding to what is said and retaining this for later purposes.
- 2. Being aware of differences in language, culture, and customs when communicating.
- 3. Keeping personal information private and only sharing it when necessary.
- 7. The ability to understand and share the feelings of another person
- 8. Reassuring or comforting a patient without words